FAQ & policies

The answers people ask for most. Anything not covered here — call or text 714-747-5403.

Is there an order minimum?: Yes — $250 for anything involving delivery and installation. Grab & Go garlands have no minimum, so they're the better fit for smaller celebrations.
How far in advance should I book?: At least 2 weeks. We take shorter-notice bookings when the date is open, with a $25 rush fee paid alongside the deposit.
How do I book?: Start with the inquiry form. Vanessa replies within 24 hours to talk through the details, confirm availability, and schedule your date.
What secures my date?: A 50% non-refundable deposit. The date isn't held until it's paid.
How long does installation take?: About an hour for most designs, depending on the size and the space.
Can I reschedule or cancel?: Rescheduling is possible up to one week before the event, and your deposit moves to the new date. Inside one week, the booking can't be rescheduled. Deposits are non-refundable in every case.
How do I pay?: Cash, Venmo (V-Chaverst), Apple Pay, or Zelle. The remaining balance is due at drop-off or set-up.
Where do you travel?: Orange County, San Diego, and the Los Angeles area. Travel within 15 miles of Tustin is included; beyond that there's a $50 travel fee.
Do you take custom designs?: Always — that's most of what we do. Send your date, your space, and any inspiration you've saved, and we'll build a design and a quote around it.

Payment accepted

Cash · Venmo (V-Chaverst) · Apple Pay · Zelle

Remaining balances are due at drop-off or set-up. Questions about an existing booking? Call or text 714-747-5403.

Share your date, your space, and any inspiration you've saved. We'll come back with a design direction and a quote.

Vanessa replies within 24 hours.